Darren

1. Communauté
2. Zendesk Suite Q&A
3. Filter out / measure end user/customer responses

Hi,   Sorry. Yes so I would say a large, sizable amount of our tickets have no customer response. I would want to know if there is a filter or a metric to measure one response end user comments. I ...

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• Darren
• Création 1 octobre 2021 13:23
• 0 vote

1. Support
2. ...
3. Ticket customization
4. Creating pre-filled ticket forms

Hi, Do you need a rich text editor or can you just use for example word pad? I am not a developer but this seems easy enough to implement. Thank you!

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• Darren
• Création 10 mai 2021 12:52
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community
3. Request feedback after negative article vote

Hi Brett!   Realized there were two lines and not one line of article-vote-controls. But when I changed both lines to article-votes-controls, it works now. Appreciate the help!!

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• Darren
• Création 29 mars 2019 07:23
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community
3. Request feedback after negative article vote

I am not able to get this to work. Do I paste the corresponding CSS on csstyle on the top?

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• Darren
• Création 28 mars 2019 15:36
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community
3. Insert Google Translate widget to your Helpcenter

Hi Thibault,   Thank you so much for the help! We now have it implemented on our help site. :) Do you have any way to track this on Google analytics? A script we can put into our guide center by ch...

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• Darren
• Création 14 février 2018 07:52
• 0 vote

1. Communauté
2. Discussion - Tips and best practices from the community
3. Insert Google Translate widget to your Helpcenter

  Thank you!

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• Darren
• Création 13 février 2018 12:33
• 0 vote