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Travel Syndication Technology

Adhésion le 15 avr. 2021

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Dernière activité le 29 juin 2022

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Dernière activité effectuée par Travel Syndication Technology

Travel Syndication Technology a ajouté un commentaire,

CommentaireEnd-user guide for Help Center

Thank you Gorka Cardona-Lauridsen.

I changed to an updated version of Copenhagen, but we don't have the Requests list in our Settings panel.

Afficher le commentaire · Publication le 29 juin 2022 · Travel Syndication Technology

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Travel Syndication Technology a ajouté un commentaire,

CommentaireEnd-user guide for Help Center

Unfortunately, when I place {{request_list}} in the main container div, I get the error "'request_list' does not exist"

Afficher le commentaire · Publication le 28 juin 2022 · Travel Syndication Technology

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Travel Syndication Technology a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

I can see that this isn't important to Zendesk, but it's definitely important to your customers.

Afficher le commentaire · Publication le 13 juin 2022 · Travel Syndication Technology

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Travel Syndication Technology a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk APIs

Thank you so much, Greg!

Afficher le commentaire · Publication le 15 mars 2022 · Travel Syndication Technology

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Travel Syndication Technology a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk APIs

It would be a one-time thing (I hope). 

The tickets are currently on hold, so I was hoping to update them and leave them in that status/

Thank you!

Afficher le commentaire · Publication le 09 mars 2022 · Travel Syndication Technology

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Travel Syndication Technology a ajouté un commentaire,

CommentaireCustomer management and profiles

Thank you, Dave!

Afficher le commentaire · Publication le 09 mars 2022 · Travel Syndication Technology

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Travel Syndication Technology a créé une publication,

Publication Developer - Zendesk APIs

I'm trying to update the requester on open/on-hold/pending tickets for two of our customers via the API. I'm very new to doing this, though. Can that be done?

Thanks!

Publication le 08 mars 2022 · Travel Syndication Technology

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Travel Syndication Technology a ajouté un commentaire,

CommentaireCustomer management and profiles

Can I update the requester via the API? I need to update the requester on hundreds of tickets and I'd rather not do it one by one.

Afficher le commentaire · Publication le 08 mars 2022 · Travel Syndication Technology

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Travel Syndication Technology a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

We really need this capability. Is it on the roadmap?

Afficher le commentaire · Publication le 22 juin 2021 · Travel Syndication Technology

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Travel Syndication Technology a créé une publication,

Publication Feedback - Voice (Talk)

This is feedback from one of our customers?

There's a riff in it where the music dies/softens, and you think you've been disconnected or an Agent has picked up the phone (lasts about 5 seconds before the music starts again)

Publication le 21 juin 2021 · Travel Syndication Technology

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