Yaakov Simon

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Working with attachments in the media library

Please list the supported file types for replace media. It would be really great if you support TXT and CSV files

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• Yaakov Simon
• Création 1 octobre 2023 08:22
• 2 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Attaching media to articles

There are self-referential links in the article: For information about attaching media to articles, see Attaching media to articles. Also - please list supported file types for replacing media. I...

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• Yaakov Simon
• Création 19 septembre 2023 10:59
• 2 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Working with attachments in the media library

When you use the Replace media option, does the URL for the attachment stay the same? Can I change the file name? For example, if I have PDF v1.1, and now I want to replace it with PDF v1.2 Can I ...

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• Yaakov Simon
• Création 4 septembre 2023 06:40
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Forwarding Emails to an external email

Without this basic functionality, it is very difficult to use Gather in our organization. What is the ETA to provide this feature?

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• Yaakov Simon
• Création 21 janvier 2020 10:08
• 1 vote

1. Communauté
2. Feedback - Community Forums (Gather)
3. Reply to forum topics via email

Any updates? We really need Zendesk to improve the functionality of this feature.

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• Yaakov Simon
• Création 12 janvier 2020 08:26
• 0 vote