AL
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Activité totale17
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés0 utilisateur
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Votes3
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Abonnements5
Aperçu des activités
Dernière activité effectuée par AL-
AL a créé une publication,
Pre-canned answer after May I speak with a human being
We have an issue when the user asks this from the answer bot that is created with flow builder:"I would like to speak with a customer service representative" The bot answers "I didn't get that. Try...
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AL a ajouté un commentaire,
Thanks Mohammed. And I agree. This is so basic it should have been part of the first release of flow builder.
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AL a ajouté un commentaire,
Hi Nicole, Thank you for the update. I'm looking forward to seeing this feature added to the flow builder soon. Thanks, Pertti
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AL a ajouté un commentaire,
Hi Nicole, I understand the idea of collecting votes for these, but the downside is that you may miss other requests that are asking the same, which I have seen on the channel. Also, I find it inte...
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AL a ajouté un commentaire,
Hi Nicole, Sure thing. 1. Your question: Why you need these functions? ANSWER: We use currently only email support. No chat and no phone support. We would like to have the flow builder to first pr...
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AL a ajouté un commentaire,
There should be no option to talk to a human or chat. This should be configurable in the flow builder settings.
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AL a ajouté un commentaire,
We need the same feature. We use currently only email support. No chat and no phone support. We would like to have the flow builder to propose article from our knowledge base to the user as the fi...
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AL a créé une publication,
Feature request: Flow Builder - ask customer to submit ticket if no article is found
We use currently only email support. No chat and no phone support. We would like to have the flow builder to propose article from our knowledge base to the user as the first step. Then, if the use...
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AL a ajouté un commentaire,
Can you please add guidance for "Tags" - this is not mentioned in this article. But there is a "Tags" line in our list of Events. For example, it would be helpful to understand how to find a tag th...