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Candice Klarich
Adhésion le 15 avr. 2021
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Dernière activité le 18 mars 2024
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Dernière activité effectuée par Candice Klarich
Candice Klarich a ajouté un commentaire,
Katharina Huber for "App ID" when adding the account, that's the application ID from Google Play store for your app (visit the app on the Play Store in a browser and you'll see the app ID in the URL). Not the Zendesk App ID.
Afficher le commentaire · Publication le 11 déc. 2023 · Candice Klarich
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Candice Klarich a ajouté un commentaire,
Katharina Huber I'm currently on day 16 of dealing with this, hopefully it'll be resolved soon so that it won't take as long for you or others.
Afficher le commentaire · Publication le 06 déc. 2023 · Candice Klarich
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Candice Klarich a ajouté un commentaire,
If the language they use is pretty consistent perhaps you can set up triggers to filter those tickets.
But yes, I also wish we could ban IP addresses from support, not just chat. Having to see the ticket, then un-suspend the banned account then merge the accounts together then re-suspend is a big waste of time.
Afficher le commentaire · Publication le 05 mai 2020 · Candice Klarich
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Candice Klarich a ajouté un commentaire,
Nice!
Some of our team members just use hotkeys / keyboard shortcuts, if anyone's not aware those are available.
Afficher le commentaire · Publication le 13 juil. 2018 · Candice Klarich
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