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Gasper Jubani
Adhésion le 15 avr. 2021
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Dernière activité le 27 oct. 2021
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Dernière activité effectuée par Gasper Jubani
Gasper Jubani a ajouté un commentaire,
+1 for this feature. I need to clean up my list of tags due to starting new automation process with new tags.
Afficher le commentaire · Publication le 03 oct. 2019 · Gasper Jubani
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Gasper Jubani a ajouté un commentaire,
@Robin, the numbers here do not represent at all how serious this issue is. We all have landed here after we have discovered this flawed on the system. There are many Zendesk users out there that have no idea that this issue even exists.
Afficher le commentaire · Publication le 14 août 2019 · Gasper Jubani
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Gasper Jubani a ajouté un commentaire,
We also badly need this feature. We use Zendesk for internal support and need to be able to set rules to auto Cc folks based on what email address the ticket was received.
Afficher le commentaire · Publication le 17 juil. 2019 · Gasper Jubani
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Gasper Jubani a ajouté un commentaire,
We are also having so many issues without this feature as follow-ups just get lost .. Agents have their queues where they look for their daily work .. these tickets land nowhere as no rules are applied to them. Please add this!
Afficher le commentaire · Publication le 04 juin 2019 · Gasper Jubani
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