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Kim Lake
Adhésion le 15 avr. 2021
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Dernière activité le 27 oct. 2021
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Dernière activité effectuée par Kim Lake
Kim Lake a ajouté un commentaire,
+1, required - we need an ability to assign brand visibility to agents
Afficher le commentaire · Publication le 12 avr. 2019 · Kim Lake
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Kim Lake a ajouté un commentaire,
Completely agree with the above comments - not much point being able to do something in the system if we're unable to report on how it's being used. Unfortunately, yet another feature we're probably unable to make use of because we can't control or audit its use properly.
As an aside to this, was the functionality to report using Insights removed? I see it referenced in the blog comments 2 years ago, but nothing further to be found about it.
https://www.zendesk.com/blog/play-button/
Afficher le commentaire · Publication le 10 sept. 2018 · Kim Lake
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