Kim Lake

1. Communauté
2. Feedback - Ticketing System (Support)
3. Restricting tickets visibility to Brand

+1, required - we need an ability to assign brand visibility to agents

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• Kim Lake
• Création 12 avril 2019 16:03
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Reporting - Skipped tickets within the "play-mode"

Completely agree with the above comments - not much point being able to do something in the system if we're unable to report on how it's being used. Unfortunately, yet another feature we're probabl...

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• Kim Lake
• Création 10 septembre 2018 14:08
• 3 votes