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Nate Laff

Adhésion le 16 avr. 2021

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Dernière activité le 21 févr. 2025

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Dernière activité effectuée par Nate Laff

Nate Laff a créé une publication,

Publication Developer - Zendesk SDKs

I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visitor info, no flow conintues. Only after the visitor sends another message does the chat actually begin for me to pick up in the chat app.


As you can see in the screenshot below, I sat there waiting… then eventually sent the “Hello” and the chat was requested. This isn't a great user experience for sure.

 

Is this a bug? Am I doing something wrong in config?

Publication le 21 févr. 2025 · Nate Laff

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Commentaire de la communauté Q&A - Apps and integrations

Same thing has been happening to be recently. Sometimes I get logged out multiple times in the same day. This is not limited to SSO. I have tried logging on with my regular username/password as well and it still does thing same thing.

 

Using 2.15.1 on iOS 15.0.1

Afficher le commentaire · Publication le 13 oct. 2021 · Nate Laff

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Commentaire de la communauté Feedback - Ticketing system (Support)

Agreed. What happened to this?

Afficher le commentaire · Publication le 10 janv. 2021 · Nate Laff

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