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Gabriel Ortiz
Adhésion le 16 avr. 2021
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Dernière activité le 27 juil. 2023
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Dernière activité effectuée par Gabriel Ortiz
Gabriel Ortiz a créé une publication,
Is there a way to auto-route tickets based on File Types?
Our case is, HAR Files have sensitive information attached and we would like to find a way to auto-detect when a ticket is submitted that has the extension .har
We can detect attachments, but can we take it one step further? Support says this is not supported so I'm counting on the brilliant Dev Minds/Super Admins out there! Thank you for all your help!
Publication le 22 févr. 2023 · Gabriel Ortiz
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Gabriel Ortiz a ajouté un commentaire,
Just checking in to see if there are any updates on this. Eagerly waiting for this to be supported.
Afficher le commentaire · Publication le 19 août 2022 · Gabriel Ortiz
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Gabriel Ortiz a ajouté un commentaire,
We are facing the same issue on our end. The EAP won't fix this issue either. The EAP is just going to offer some text formatting such as Bold and Italics and that's about it right?
Can we look into this further?
Afficher le commentaire · Publication le 09 mars 2021 · Gabriel Ortiz
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