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Mohammad Qayyum

Adhésion le 16 avr. 2021

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Dernière activité le 15 déc. 2021

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Dernière activité effectuée par Mohammad Qayyum

Mohammad Qayyum a ajouté un commentaire,

Commentaire de la communauté Q&A - Objects, workspaces, and rules

Hi

I am not sure if this has been answered before, I am in need of some help.

I need help creating a trigger that when a user creates a ticket by sending an email to techsupport.com, it automatically closes the ticket and sends an email to the user from zendesk to get them to create the ticket again using the zendesk web portal.

Thanks in advance.

Afficher le commentaire · Publication le 15 déc. 2021 · Mohammad Qayyum

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Mohammad Qayyum a ajouté un commentaire,

CommentaireHow to solve issues with the email channel

Hi

I am not sure if this has been answered before, I am in need of some help.

I need help creating a trigger that when a user creates a ticket by sending an email to techsupport.com, it automatically closes the ticket and sends an email to the user from zendesk to get them to create the ticket again using the zendesk web portal.

Thanks in advance.

Afficher le commentaire · Publication le 15 déc. 2021 · Mohammad Qayyum

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