Eric Madura

1. Communauté
2. Feedback - Help Center (Guide)
3. Sort Tickets by columns like "Subject", "Requester" and "Status" at the "Organization requests" page

Upvote, please.  Lots of end-user requests for this sort ability.

• Afficher le commentaire
• Eric Madura
• Création 30 janvier 2023 19:57
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Feature request: Unmerge tickets due to GDPR

Upvote Jan 3, 2023

• Afficher le commentaire
• Eric Madura
• Création 3 janvier 2023 20:54
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Import from Intercom

#upvote

• Afficher le commentaire
• Eric Madura
• Création 13 décembre 2022 22:40
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. SLA Alerting in Minutes

Not only does this need to have a minute function, the automation needs to fire when the SLA violation happens - not waiting for an "hourly cron" to fire off. Your design of this appears to be misg...

• Afficher le commentaire
• Eric Madura
• Création 8 juin 2018 22:59
• 4 votes