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Vincent - SweetHawk's Avatar

Vincent - SweetHawk

Adhésion le 15 avr. 2021

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Dernière activité le 05 mars 2024

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Vincent - SweetHawk a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk APIs

Either the `oauth` token got revoked or the user who authorized now has lower privileges which no longer allow the action. To check the status of OAuth tokens authorized by apps check out our free app App Authorizations.

Afficher le commentaire · Publication le 05 mars 2024 · Vincent - SweetHawk

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Vincent - SweetHawk a ajouté un commentaire,

CommentaireDeveloper updates

When referencing {{ticket.status}} in a webhook, currently we receive the name/label of the selected value in the user's locale rather than the internal system value (new/open/pending/etc). As part of this change we'd really like to see another placeholder which returns one of the system statuses, eg {{ticket.system_status}}.

Afficher le commentaire · Publication le 21 sept. 2022 · Vincent - SweetHawk

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