Nicole

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Connecting external data sources to Explore

I agree. We create quotes and plan installations via Odoo. It would be great to be able to link that data in Explore with the number of calls and tickets created each week, to e.g. get a contact to...

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• Nicole
• Création 11 février 2021 14:33
• 2 votes

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Create Query from two different datasets

+1, agree with Alina!

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• Nicole
• Création 11 février 2021 14:29
• 3 votes

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Explore report on macro usage

+1, I agree with Jacob

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• Nicole
• Création 11 février 2021 14:27
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Excel exported is not in the same format in Explore

+1I've finally been able to transport all my relevant reports from Insights to Explore, but without this working properly, I'll still have to export my reports from Insights. That seems counterprod...

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• Nicole
• Création 29 juin 2020 06:54
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Erase tags

Thanks Graeme. I noticed this option as well and have disabled it last week. I still see the tag in use, but it might be some older tickets. Hopefully it will work fine with new tickets starting th...

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• Nicole
• Création 19 août 2019 10:35
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Erase tags

I'm upvoting this request. We have multiple tags I wish to get rid of. One example:End of 2018 we had an issue with discount codes not working. Our previous Zendesk owner created a tag "discount_de...

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• Nicole
• Création 19 août 2019 09:12
• 0 vote