
Kel S.
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Activité totale31
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés1 utilisateur
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Votes2
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Abonnements16
Commentaires
Activité récente par Kel S.-
I've had this issue too, but literally thought it was something I'd been doing from my end (or was imagining it). Keen to hear thoughts.
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I should add that resizing the image in the agent workspace doesn't work - it still sends the full size image by email.
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Is it possible to include a link on tickets for customers to request a callback?
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Thanks Ryan! Some very exciting updates coming indeed - looking forward to it!
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Hi Ryan, Thanks for taking this feedback seriously instead of writing us off - that's much appreciated. I look forward to seeing the roadmap! I live in guide every day for work and it's always exc...
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I hadn't used it because I didn't know it existed, but something like that would have been amazing for our company instead of unpublished articles and emails flying back and forth. I'd love for the...
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Hi Justine, We have a similar set up, and we use the zendesk API to pull in the content of a specific article (to display on-page in the LMS as if it was native content). Here's the code we use bel...
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Here's a link from Bing on how to block the URL from webmasters:https://www.bing.com/webmasters/help/how-can-i-remove-a-url-or-page-from-the-bing-index-37c07477"This will prevent the URL from appea...
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Just bumping this one, as it would be extremely handy.
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Thanks Andrei! This is ridiculously helpful, and as we're about to go through a major overhaul and restructure of our KB this is something I'll add to the review list. Thanks again!