Kel S.

1. Communauté
2. Feedback - Chat and Messaging (Chat)

It would be extremely handy to have different colours for the agent vs the visitor when using Messaging/Live Chat in the Agent Interface. That would help our agents to be able to distinguish quickl...

• Kel S.
• Modifié 20 décembre 2021 05:44
• 4 abonnés
• 4 commentaires
• 3 votes

1. Communauté
2. Feedback - Help Center (Guide)

We're looking for a way to create a video gallery on our Help Center for our customers. Beyond manually managing a template with Embed code, or inserting videos into articles, how is everyone else ...

• Kel S.
• Création 17 avril 2023 06:37
• 3 abonnés
• 0 commentaire
• 1 vote

1. Communauté
2. Zendesk Suite Q&A

Just wondering if anyone has used Content Blocks as a way of sharing images across multiple images, and how that's gone for long-term use? For example, updating screenshots by editing the content b...

• Kel S.
• Création 15 mars 2023 06:01
• 1 abonné
• 0 commentaire
• 0 vote

1. Communauté
2. Zendesk Suite Q&A

We have created an email template that has a max width of 640, using tables and the following code to try and display the email correctly in outlook (found after research online): <!--[if gte mso ...

• Kel S.
• Création 6 décembre 2021 22:42
• 2 abonnés
• 2 commentaires
• 0 vote