bctsupport
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Votes8
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Votes sur l’activité pour bctsupport-
+1 for this; For a long time I've been trying to recreate the workflow we got from Insights/Gooddata, but it's really annoying that Explore has so many quirks that need workarounds. Reporting to o...
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Agree to all above and I appreciate the difficulty of adding versioning or detailed undo. But 'revert to published version' should not be extremely hard and would help a bunch of us
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Hi, I'm stuck with SLA metrics in Explore, trying to get an overall SLA % for all targets over all tickets in a certain time frame. Researching this I ran upon this: period is oct-dec 2020 for one...
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I concur with all of the above. I just had a discussion in a support ticket with Zendesk about this. Use cases same as above: customers get SLA reports every month / quarter. A report (dashboard) h...
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Hi, I'm sorry I didn't respond any sooner, I hoped it was just incidental. But I just ran into this issue again. There's a ticket that has been closed in Nov 2020. According to Explore it still ha...
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Hi Elissa, Sorry for not responding sooner. I've created a ticket a while back and it's being researched by te Guide dev team. It probably has to do with hostmapping
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Hi, When I "publicly" share a dashboard and add a password then the link works fine when I paste it in the Firefox address bar. However, when I put this link in a Guide article the same link doesn...