
Vlad
Zendesk Help Center developer - wladan@gmail.com
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Vlad-
Vlad a ajouté un commentaire,
Hey David, last part of your code should be "test_email_dc_on_hc"}}); Instead of "dc.test_email_dc_on_hc"}});
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Vlad a ajouté un commentaire,
Hey David, DC format should be in format:{{dc "dc-name-here"}}
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Vlad a ajouté un commentaire,
Yes, frontend dev would be needed.
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Vlad a ajouté un commentaire,
Zoe Syd Stahler just working on my client's help center and found it IS possible to sort articles by position, regardless if some of them are promoted articles or not. You can do that using ZD's AP...
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Vlad a ajouté un commentaire,
Hey Francisco, this is probably the answer to your question: Applying user segments to restrict viewing access to community content https://support.zendesk.com/hc/en-us/articles/4408845814170-App...
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Vlad a ajouté un commentaire,
if an article has the content tag 'abcdef', don't show it in the Search results - as far as I know, this is not supported by ZD, so it's not doable.
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Vlad a ajouté un commentaire,
Yes it is, using ZD API search endpoint.
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Vlad a ajouté un commentaire,
Agree, but it's not that handy to hide each article compared to category or a section. I mean on the search results page if it says eg 4 results found but we have hidden two of them, so it's anothe...
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Vlad a ajouté un commentaire,
Hey Ahmed, that's a good solution! The only thing is what about the search results page? Or submit a ticket page and suggested articles?
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Vlad a ajouté un commentaire,
it will work if a visitor is logged in, but not for anonymous visitors from a specified country.