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Dimitri Velednitsky

Adhésion le 16 avr. 2021

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Dernière activité le 22 oct. 2021

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Dimitri Velednitsky a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

With Answer Bot filtering working only on Labels they have become a crucial part of our content management. Since it was absent from our content management before starting to use Answer Bot we are trying to do catch-up and that's incredibly difficult when we can't even assess what our current situation is. 

 

Afficher le commentaire · Publication le 11 août 2021 · Dimitri Velednitsky

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Dimitri Velednitsky a ajouté un commentaire,

CommentaireWorking with articles in the knowledge base

Is there any way to report on labels? 

For example, I want to list every article in X category that doesn't have a Y label. 

We're trying to use Answer Bot and since AnswerBot can only make filtering decisions based on labels I end up with many questions about what labels are applied where and I can't find them in Explore.

Afficher le commentaire · Publication le 09 août 2021 · Dimitri Velednitsky

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