Darren Bell
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Activité totale119
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés1 utilisateur
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Votes42
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Abonnements40
Commentaires
Votes sur l’activité pour Darren Bell-
My question was being able to Preview the new style...now. - before the go live date. Not how I would view the new style as how an Agent will see it once it has gone live.
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Just counted....we have a total of 55 dashboards, many of which have multiple tabs, in use by our end-users, agents, team-leaders and management. Generally it is myself who looks after these.... pl...
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This is great news. This really should be available as a Preview for Admins so we can review what Views are going to appear and how.
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I have a 27" screen but when I have to revert to using my 15" laptop the amount of scrolling you do with Zendesk becomes a real chore. So much white space! It's almost like they don't use Zendesk i...
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I've been trying to figure out a solution to this and ended up here. I just want to automate adding end users as a CC to tickets.... Very sad to see this has been a request for ten years...so 16 pa...
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Does Zendesk actually listen and action any of these requests, other than posting platitudes? We have been on Zendesk for 18 months now and so many requests we have put forward are against existin...
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+1 to this. Zendesk have this feature on this site. I have a bell icon next to my name with a number inside a red circle and then all the Notifications on followed posts. So they know how to do it!...
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Have I missed something?! Are they forcing people on to the Agent Workspace? I keep looking at it in our Sandbox and it doesn't seem to have improved any.
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Hi Amisha Sharma I also would be happy to give direct feedback on any new design
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Our Views that use the "Group By Status" now look a mess because it only allows Group By Status Category - and not by Custom Status Name.