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Mirek Kokes
Adhésion le 16 avr. 2021
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Dernière activité le 17 juil. 2024
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Dernière activité effectuée par Mirek Kokes
Mirek Kokes a ajouté un commentaire,
Hello,
We would like to withdraw from this EAP as it is not useful for us in its current set up. I contacted Amisha Sharma on July 12, but no response. When talking to Zendesk Support yesterday, they suggested to make a post in this article.
Thank you.
Afficher le commentaire · Publication le 17 juil. 2024 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
+1
Afficher le commentaire · Publication le 27 févr. 2024 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
- One product per Help Center.
Afficher le commentaire · Publication le 20 févr. 2024 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
Do you have an ETA on Pod28 please? I am eager to test it.
Afficher le commentaire · Publication le 20 févr. 2024 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
The updates to closed and archived tickets are in a testing phase and will hopefully be released to the beta very soon.
Afficher le commentaire · Publication le 01 déc. 2023 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
Hi,
It's great to see that this is going to be implemented. I would like to definitely be part of the EAP/Beta for this James Hanley. Can you sign us up please? Thank you.
Afficher le commentaire · Publication le 06 oct. 2023 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
+1, absolutely a must have
Afficher le commentaire · Publication le 05 juil. 2023 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
Hi Dane would you be able to provide me a step by step instructions how to create a formula in Zendesk explore which would calculate self-service ratio and gave me the e.g. 40:1, 4:1 result?
I was able to create 2 separate queries, but I am stuck and I can't make them work together because they are from 2 different datasets.
Thanks for your help.
Afficher le commentaire · Publication le 24 avr. 2023 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
Hello guys,
I would like to ask, if there is there a formula that would allow me to display the most viewed article each day in a given month. E.g.
Thank you.
Afficher le commentaire · Publication le 09 déc. 2022 · Mirek Kokes
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Mirek Kokes a ajouté un commentaire,
Orsolya Forster +1 for this feature request. Is there any feedback from the Product Team?
Afficher le commentaire · Publication le 12 avr. 2022 · Mirek Kokes
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