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Greetz.com (Agent Months provisioning acc.)'s Avatar

Greetz.com (Agent Months provisioning acc.)

Adhésion le 15 avr. 2021

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Dernière activité le 16 oct. 2021

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Dernière activité effectuée par Greetz.com (Agent Months provisioning acc.)

Greetz.com (Agent Months provisioning acc.) a ajouté un commentaire,

CommentaireTicket customization

Hi there, I think this was posted some years ago as welll, and i am hoping things have changed or that there may be a silver bullet out there. Is there a way to delete option "-" from the drop down? 

I am dealing with agents who don't chose one of the available options from the drop down, instead opting for "-"and this is impacting my reporting accuravcy quite heavily.

Thanks in advance for any thoughts you might have! Kind regards, Christianne

 

Afficher le commentaire · Publication le 06 avr. 2021 · Greetz.com (Agent Months provisioning acc.)

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