Bonni Poch

1. Communauté
2. Feedback - Voice (Talk)
3. Zendesk Talk - Warm transfer to Agent groups

We were trying to figure the same thing out this afternoon.  Without the warm transfer option for groups, we're at a disadvantage and the caller is basically put back into queue.  

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• Bonni Poch
• Création 27 mars 2020 20:47
• 1 vote