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Nicolas Smith
Adhésion le 16 avr. 2021
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Dernière activité le 27 oct. 2021
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Nicolas Smith a ajouté un commentaire,
Nevermind! Just figured it out, unchecked value is 0, checked is 1!
Afficher le commentaire · Publication le 04 sept. 2020 · Nicolas Smith
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Nicolas Smith a ajouté un commentaire,
Hi there,
I was wondering if we are able to build a custom metric for when a checkbox goes from False to True - I've tried a bunch of different methods but it doesn't seem to want to work. I also checked our ticket_fields.json and there are no "Value" sections like above.
IF ([Changes - Field name] = "Needs RS Assistance"
AND [Changes - Previous value] = FALSE
AND [Changes - New value] = TRUE )
THEN [Update ID]
ENDIF
This seems to be returning a "Blank" instead of 0 currently.
We also want to record the date of each switch.
Afficher le commentaire · Publication le 04 sept. 2020 · Nicolas Smith
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