Dave Dancsecs

1. Communauté
2. Feedback - Ticketing System (Support)
3. Ability to print ticket without internal note/comment

Another +1. I'm actually very surprised to see that this is not already an option and seems like a huge oversight.

• Afficher le commentaire
• Dave Dancsecs
• Création 8 septembre 2015 09:28
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Preserve Group and Assignee for user-generated follow-up tickets

I agree with the above and I'm very surprised that the follow-ups do not inherit the previous tickets group and assignment by default

• Afficher le commentaire
• Dave Dancsecs
• Création 16 octobre 2014 08:19
• 1 vote