Ben
Solution Architect
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Dernière activité effectuée par Ben-
Ben a ajouté un commentaire,
Agreed. For example, a client emails a request and ticket is created. We want to check with the freight company and track that as a seperate ticket, so we would create a side conversation via Ticke...
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Ben a ajouté un commentaire,
It is supported in Zendesk Sell, and the Zendesk Sell team are looking for email features for Sell here: Email in Sell - we want your feedback! – Zendesk help Would love to hear from Zendesk Suppor...
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Ben a ajouté un commentaire,
Not so much a feature to add, but a "please keep this feature" Per Connecting your email with Zendesk Sell – Zendesk help I would STRONGLY want to know that being able to use your own SMTP server R...
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Ben a ajouté un commentaire,
Still keen to see this happen...
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Ben a ajouté un commentaire,
Hi Ryo Ogochi this post here might also be relevant to your needs https://support.zendesk.com/hc/en-us/community/posts/4408867843354-Master-Smart-Lists
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Ben a ajouté un commentaire,
@Jean-Sébastien it sure is - I'm hoping that the Zendesk Sell team can add this in
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Ben a ajouté un commentaire,
It would be GREAT to have an option to send via the clients mail server (specifically MS Exchange)In our case the client already uses CodeTwo to do email signatures for all staff across the organis...
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Ben a ajouté un commentaire,
It would be GREAT to have an option to send via the clients mail server.In our case the client already uses CodeTwo to do email signatures for all staff across the organisation. Having a profile fo...
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Ben a ajouté un commentaire,
@... AWESOME! thanks - the answer was right in front of me the whole time. Appreciate you showing me. 👍
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Ben a créé une publication,
Easily filter Contacts vs Companies
RéponduWith a filter, and by extension a smart list, we can't see how to get a list of Contact records that are ONLY Company records. If we add the field "Company" and filter by "With Company" we get both...