Simon

1. Communauté
2. Feedback - Ticketing System (Support)
3. New agent workspace, save reply re-sizing

Plus one for this feature. I'd also like to see the text/reply box expand as the user continues typing rather than having to stop and resize as more text is added.

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• Simon
• Création 4 août 2022 03:15
• 1 vote

1. Agent guide
2. Additional ticket channels
3. Managing tickets from Twitter

Hi there,  It seems that after enabling the new Agent Workspace UI, the feature "Selecting an account to reply from" is no longer available. We are now forced to reply from the account the Tweet wa...

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• Simon
• Création 18 juillet 2022 06:40
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Hide Groups from request assignment.

@... any update on when V2 will be released? Thanks

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• Simon
• Création 7 octobre 2019 06:28
• 0 vote