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David Templeton
Adhésion le 17 avr. 2021
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Dernière activité le 08 juin 2022
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Dernière activité effectuée par David Templeton
David Templeton a ajouté un commentaire,
Is anyone else having problems with the "Hours since assignee update" condition? It's been part of an automation that I've used for 6 years, but seems to have stopped working recently.
The condition was set to (business) Greater than 16. I pressed the "Preview match for the conditions above", and nothing appeared. I changed it to 1 hour, then 0 hours, and still nothing. Once I removed it completely, tickets that hadn't been touched in OVER A MONTH appeared in the preview.
Afficher le commentaire · Modification le 08 juin 2022 · David Templeton
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