Eric Lozauskas
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Dernière activité effectuée par Eric Lozauskas-
Eric Lozauskas a ajouté un commentaire,
This doesn't help for times when you get mentioned in a ticket comment and therefore automatically set to "follow" the ticket.... Please add a view or provide the view option to filter tickets base...
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Eric Lozauskas a ajouté un commentaire,
Chiming in here as well - We need the ability to have triggers based on followers and a view of tickets that the agent is following and CC'ed on. I created (years ago) my own @mention system that a...