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b8ta

Adhésion le 16 avr. 2021

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Dernière activité le 27 oct. 2021

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b8ta a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

I also find it useful to use SCIM provisioning. I want all of our employees to be able to log into Zendesk as End users via SSO, SCIM would be helpful to add an account for them.

Afficher le commentaire · Publication le 07 sept. 2021 · b8ta

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b8ta a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

It is so frustrating that this is not a feature, also when you are building the help center ticket forms you have to go through 6 steps just to see the forms. 

 

We pay a ton of money for Zendesk, this should be a built in feature.

Afficher le commentaire · Publication le 04 juin 2020 · b8ta

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b8ta a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Please add a feature like this, we could absolutely benefit from this

Afficher le commentaire · Publication le 31 juil. 2019 · b8ta

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b8ta a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Any updates on this? Splitting into another instance is not ideal and would love to be able to restrict a subset of tickets from most agents.

 

Thanks!

Afficher le commentaire · Publication le 10 juil. 2019 · b8ta

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