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Qapital

Adhésion le 15 avr. 2021

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Dernière activité le 22 oct. 2021

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Commentaire de la communauté Feedback - Reporting and analytics (Explore)
Communauté

Reporting on macros would be a huge help. The ask to use tags is kind of weird, we shouldn't need to hack your system :)

 

As mentioned above, satisfaction per macro would be great. Also first reply and full resolution times. What would also be nice is to see Bayesian connections, e.g what is the probability macro B will be used if macro A was used before.

 

Thanks!

Afficher le commentaire · Publication le 23 nov. 2018 · Qapital

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