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Customer Service
Adhésion le 16 avr. 2021
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Dernière activité le 27 oct. 2021
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Dernière activité effectuée par Customer Service
Customer Service a ajouté un commentaire,
Hi Nicole,
thanks for getting back to us/me. We are using the print out function on a daily basis, our customer service agents need to talk to other departments which don't have access to zendesk or emails. So having the ability to structure (add/remove fields, change the order of fields) the print out would be amazing and would simplify the life of the agents and receivers. The main goal would be to simplify the header with the ticket fields.
Afficher le commentaire · Publication le 10 oct. 2019 · Customer Service
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Customer Service a ajouté un commentaire,
Good suggestion! Even disabling certain fields from printing.
Afficher le commentaire · Publication le 09 oct. 2019 · Customer Service
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