Recherches récentes


Pas de recherche récente

Ben Jackson's Avatar

Ben Jackson

Adhésion le 15 avr. 2021

·

Dernière activité le 22 oct. 2021

Suivis

0

Abonnés

0

Activité totale

8

Votes

2

Abonnement

1

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Ben Jackson

Ben Jackson a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Not all heroes wear capes. Thank you Jonathan! We have a Zapier account, and will implement this hack!

 

Still super disappointing that Zendesk won't solve this problem.

Afficher le commentaire · Publication le 07 août 2020 · Ben Jackson

0

Abonnés

2

Votes

0

Commentaire


Ben Jackson a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

3 years on, and this is still a concern for multiple users, despite this being slated for development 'in the near future'.

If Zendesk can build a spam filter that can consume emails that have a 'no-reply' email, SURELY it shouldn't be too difficult to build a feature that consumes postmaster/non-deliverable notifications?

Why would I bother even using Zendesk if my email client can provide basic functionality that Zendesk seems to be unable or unwilling to replicate?

Honestly, give one of your developers two weeks of free time (maximum!) and I 'm sure they could build something usable.

Afficher le commentaire · Publication le 07 juil. 2020 · Ben Jackson

0

Abonnés

2

Votes

0

Commentaire


Ben Jackson a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Nicole,

Wondering if there are any further updates on this? I'm needy, and need closure :)

Afficher le commentaire · Publication le 11 juin 2019 · Ben Jackson

0

Abonnés

1

vote

0

Commentaire


Ben Jackson a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

That awkward moment when the Community Manager takes longer than 10 months to update you on the status of this feature.

Afficher le commentaire · Publication le 12 févr. 2019 · Ben Jackson

0

Abonnés

3

Votes

0

Commentaire


Ben Jackson a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hi Team,

What constitutes the 'near future'? This issue is a concern for our business as well, and the last update on this was over a year ago.

 

Cheers

Afficher le commentaire · Publication le 26 avr. 2018 · Ben Jackson

0

Abonnés

10

Votes

0

Commentaire