Marylou Scott-Smith

1. Communauté
2. Feedback - Community Forums (Gather)
3. 'Community' Forum Moderators

Thanks, Jennifer.  That is exactly what I was looking for!  

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• Marylou Scott-Smith
• Création 19 septembre 2017 18:36
• 0 vote

1. Communauté
2. Feedback - Community Forums (Gather)
3. 'Community' Forum Moderators

How do you duplicate the Community Moderator badge?  I would like to be able to identify our moderators on the community pages.

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• Marylou Scott-Smith
• Création 19 septembre 2017 14:14
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Can hold music be changed?

Hi Nicole,  We have several different brands and have different voice greetings for each of them.  I would like to continue with the voice greetings and simply change the music that plays while the...

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• Marylou Scott-Smith
• Création 2 mars 2017 20:58
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Can hold music be changed?

If you upload a file with different hold music, do you have to include your voice greeting on that same file?

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• Marylou Scott-Smith
• Création 2 mars 2017 18:33
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Hi Christian, Just to weigh in on your comment to Bill, in my case we have three different brands where the only information that changes in each article is the company name, email address and in s...

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• Marylou Scott-Smith
• Création 23 décembre 2016 11:11
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

It's crazy that we can't do this.  We have more than 100 articles for each of our four brands.  Zendesk really needs to get this on their roadmap!

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• Marylou Scott-Smith
• Création 20 septembre 2016 18:32
• 5 votes