Predz (StarRez Inc.)
Head of Global Support and StarRez Inc.
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Dernière activité effectuée par Predz (StarRez Inc.)-
Predz (StarRez Inc.) a ajouté un commentaire,
Hello, I just wanted to add my support for this enhancement. We are a global company with many lines across 3 regions. Right now the default line is a UK number, which is our smallest team. Every o...
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Predz (StarRez Inc.) a ajouté un commentaire,
+1 It's rather redundant having the "Follow" button show when Comments are turned off if it actually doesn't do anything. Perhaps you can look at hiding the button when Comments are disabled as an...
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Predz (StarRez Inc.) a ajouté un commentaire,
Hello, I thought I read somewhere that Zendesk was looking at moving CSAT to a Likert scale. Is that a thing you all are looking at? Thanks!
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Predz (StarRez Inc.) a ajouté un commentaire,
+1 for this. We are a software company that uses a drop-down field to track Product/Module type data. We would love to deactivate legacy items without losing historical ticket data. Please can we h...
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Predz (StarRez Inc.) a ajouté un commentaire,
+1 - We have the exact same use case as the original post.
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Predz (StarRez Inc.) a ajouté un commentaire,
+1 - We can't really use Explore if we can't exclude merged tickets. Is there another way to exclude merged tickets other than using the Tag? This is very important for our performance indicators.