Joe Vita
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Joe Vita-
Joe Vita a ajouté un commentaire,
Considering that email is one of the foundational channels of Zendesk, this seems like a huge miss and should be easy to fix. Workarounds are fine as a temporary solution, but I can't go back and t...
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Joe Vita a ajouté un commentaire,
Is email the only way to get updates? Other services offer Slack integration, webhooks and more
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Joe Vita a ajouté un commentaire,
This app should be included as standard functionality. All of its features are offered by similar SaaS companies included in the base products.
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Joe Vita a créé une publication,
Improve search results when changing the requester field
I'd like to know if we can get more information in the change requester view. We have a lot of customers with similar names. More information such as being able to search on or show date of birth i...
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Joe Vita a ajouté un commentaire,
I would like to also request audits of changes to the end user profile. This is key customer information and we should be able to audit which agent or user added/changed/removed the information and...