Cotton On (Online Customer Service)

1. Agent guide
2. Ticket management
3. Managing tickets in bulk

Thank you!

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• Cotton On (Online Customer Service)
• Création 5 décembre 2022 21:38
• 0 vote

1. Agent guide
2. Ticket management
3. Managing tickets in bulk

Hi there, When trying to bulk assign from one form to another, not all form names appear in the list - do we have a setting wrong?

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• Cotton On (Online Customer Service)
• Création 5 décembre 2022 21:23
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Feature request: Ability to schedule a single report from a dashboard which contains reports across multiple tabs.

I still don't think this is available as an option after almost 2 years - I would expect this to be a basic function of reporting. Can we get an ETA on when this will be possible to save us having ...

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• Cotton On (Online Customer Service)
• Création 16 novembre 2021 22:27
• 3 votes