Kourtney Stuthard

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Help Center Reporting in Explore

We are also interested in reporting that could help us determine how helpful our content is to our customers and how we can improve it. In particular, we want to know bounce rates, average time on ...

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• Kourtney Stuthard
• Création 11 décembre 2018 21:52
• 8 votes

1. Communauté
2. Zendesk on Suite best practices
3. Knowledge Manager Roundtable: How do you measure self-service activity and knowledge base usefulness?

Hi everyone, This roundtable has been incredibly useful to us, there's so much great information! We have started measuring our own Help Center metrics. Has anyone here used Data Studio? We are in ...

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• Kourtney Stuthard
• Création 11 décembre 2018 00:36
• 0 vote