Lance Le Roux

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Ability for admins to logout agents

Hi there, I agree this would be great to have,

• Afficher le commentaire
• Lance Le Roux
• Création 11 janvier 2018 11:59
• 2 votes

1. Communauté
2. Feedback - Voice (Talk)
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

Hi there, I agree this would be great to have,

• Afficher le commentaire
• Lance Le Roux
• Création 11 janvier 2018 11:59
• 0 vote

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Disable offline messages for everyone

 +1 I would also appreciate it. we have 140 agents working 24/7. It's impossible to get this done by account.  

• Afficher le commentaire
• Lance Le Roux
• Création 4 décembre 2017 08:56
• 1 vote

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Chat Priority

I agree with Liat, been able to prioritize the queue so that high profile customers are served first would indeed be helpful  Thanks 

• Afficher le commentaire
• Lance Le Roux
• Création 20 novembre 2017 20:40
• 2 votes