ngo thu

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3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

@SPORT Did you check script with alert function? (alert will show alert message if function success) I just update filter function for custom field in request list page. Hope this help

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• ngo thu
• Création 7 mai 2018 08:57
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

@sport First you should check json data from api url. https://yourdomain.zendesk.com/api/v2/tickets.json If you can see json data with ticket and custom data fields, you can use my code to pull the...

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• ngo thu
• Création 7 mai 2018 06:09
• 0 vote

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3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

  @Cory I did it. Requests_page Template Add filter dropdown with name, id, class: {{#form 'requests_filter' class='requests-table-toolbar'}}  <div>       <label class="request-filter-label request...

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• ngo thu
• Création 27 avril 2018 07:17
• 0 vote

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3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

hi Jake. it seems correct. You can put alert function into script to understand where it not work. success: function (data) { alert("api success"); var value="none"; var count = Object.keys(data.re...

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• ngo thu
• Création 27 avril 2018 04:31
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3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

@Cory  You are welcome! Do anyone need to make filter with custom field? I will try if needed.

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• ngo thu
• Création 25 avril 2018 01:12
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3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

@Jake Did you add my code correctly. Maybe you forget <div id={{id}}></div>.  If it not work, Please show me your code.

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• ngo thu
• Création 24 avril 2018 23:59
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

I used ajax to add custom field column in request list table.   First, you add column header of custom field in the requests_page template. And then, in the body, you can add some code lines as thi...

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• ngo thu
• Création 24 avril 2018 06:51
• 2 votes