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Gary Jackson
Adhésion le 15 avr. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par Gary Jackson
Gary Jackson a ajouté un commentaire,
As an example...
The top note is from a customer - not an internal note. Yet looks like an internal note :(
Afficher le commentaire · Publication le 04 avr. 2018 · Gary Jackson
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Gary Jackson a créé une publication,
Hi
Can you please choose a different background colour for notes that have been posted to tickets by customers that were not explicitly on the original ticket.
At the moment its yellow - the same colour as an Internal note and it looks like an internal note at first glance. Its very confusing to some agents.
Can we have it blue? or red? or green? anything but yellow please!
Many thanks
G.Jackson
Publication le 04 avr. 2018 · Gary Jackson
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Gary Jackson a ajouté un commentaire,
+1 on this! Would love to be able to add an internal note depending on the "Organization" name.
Afficher le commentaire · Publication le 09 mai 2017 · Gary Jackson
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