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Meghan

Adhésion le 16 avr. 2021

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Dernière activité le 30 mars 2023

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Dernière activité effectuée par Meghan

Meghan a ajouté un commentaire,

CommentaireAttachments and CCs

I understand there is no way to cc all organization's users automatically, but is there a way to add a single cc to all correspondence within an organization? i.e. bob ordered something and we reply to him and mary in accounting needs to be cc'ed automatically. Any way to automate this on an organizational level? 

Afficher le commentaire · Publication le 30 mars 2023 · Meghan

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Meghan a ajouté un commentaire,

CommentaireEnd-user guide for Help Center

Was there a recent update to this (like today?), search results are pulling in articles without the keyword and seem to have flipped the sort order we were seeing yesterday and it's causing some mayhem. How can we fix this? 

Afficher le commentaire · Publication le 15 déc. 2022 · Meghan

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Meghan a ajouté un commentaire,

CommentaireUsers, groups, and organizations

Do additional emails automatically get cc'ed on emails to that person?

Afficher le commentaire · Publication le 28 sept. 2022 · Meghan

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Meghan a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

upvote to this! So sad that it doesn't currently work this way. It has hindered me greatly. 

Afficher le commentaire · Publication le 02 févr. 2022 · Meghan

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Meghan a ajouté un commentaire,

Commentaire de la communauté Feedback - Chat and Messaging (Chat)

need this feature. another upvote. It's been requested for 5 years straight. 

Afficher le commentaire · Publication le 28 janv. 2022 · Meghan

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Meghan a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Any update ZenDesk? Recovering 20 emails a day, and this directly affects our levels of customer support. I have a 1 hour turnaround, except for these suspended tickets and I find it unacceptable. 

Afficher le commentaire · Publication le 05 mars 2020 · Meghan

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Meghan a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

+1 for this functionality, implementing this into a call center that is seasonal, during the slow season, they may be in a different tab or not have the headset on, it would be great to have the option for the alert to go thru main computer speakers. 

Afficher le commentaire · Publication le 24 janv. 2019 · Meghan

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Meghan a ajouté un commentaire,

Commentaire de la communauté Feedback - Chat and Messaging (Chat)

+1

Afficher le commentaire · Publication le 08 déc. 2018 · Meghan

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Meghan a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

+1 on the formatting of the table... column text running together, not showing border, coding in cell buffer seemingly has no effect. It's like any type of style markup is not working properly... please advise. 

Afficher le commentaire · Publication le 07 sept. 2018 · Meghan

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Meghan a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

+1

Afficher le commentaire · Publication le 23 août 2018 · Meghan

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