Daniel Byer

Beyond being able to customize the view of the dashboard, it would be very helpful to customize particular information. Specifically, it would be fantastic if the team could log in, go to the dashboard, and see messages from their team manager regarding currently known issues.

 

I'm envisioning a section where a manager could place important messages for the day or week, so technicians could review them on a daily or as-needed basis. This would help synergize the team and allow them to see what's currently "going on". Of course, meetings for this sort of thing are important, but a place for the technicians to quickly go back and review on an as-needed basis would be very beneficial and desirable.