Justin Fain

1. Communauté
2. Feedback - Help Center (Guide)
3. Feature Request: Add a notification banner to Help Center

+1 for this feature

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• Justin Fain
• Création 5 juin 2023 21:40
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Automate / trigger the change of a requester

+1 for this feature

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• Justin Fain
• Création 10 mai 2023 20:45
• 1 vote

1. Communauté
2. Zendesk Suite Q&A
3. How to add icons/symbols to article titles

@... Apologies as I have misunderstood the implementation explained above.   This is the home page: <section class="hero-unit search-box">{{search}}</section><section class="knowledge-base">{{#if c...

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• Justin Fain
• Création 7 juillet 2021 21:54
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. How to add icons/symbols to article titles

@... Thank you for the help.  I made the changes you suggested, but it did not have the intended outcome.  I am trying to have the icon display next to each of the Section titles here: https://supp...

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• Justin Fain
• Création 7 juillet 2021 16:34
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. How to add icons/symbols to article titles

I am also trying to add an image before the title of a section, but it is not working for me as I would expect.  I have uploaded the image asset and entered the line.  Any idea what I am doing wron...

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• Justin Fain
• Création 30 juin 2021 20:40
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

Hi Nicole. We make revisions and edits to our articles based on the ratings our users provide.  As others have suggested, it would be nice to manually reset the rating score when we've made major c...

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• Justin Fain
• Création 14 mai 2018 22:01
• 5 votes

1. Communauté
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

I agree.  We would like to use this as well.

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• Justin Fain
• Création 9 mai 2018 17:22
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

+1 for all of this.  Unfortunately, I'm not surprised that there hasn't been any progress made in the three years since this was reported

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• Justin Fain
• Création 3 juin 2015 15:38
• 0 vote