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Yuliia Support Team Lead

Adhésion le 16 avr. 2021

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Dernière activité le 27 oct. 2021

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Dernière activité effectuée par Yuliia Support Team Lead

Yuliia Support Team Lead a ajouté un commentaire,

Commentaire de la communauté Discussion - Tips and best practices from the community

Hi Jake. Thx for the article! it is super helpful. We would like to show the "submit a request" form for registered users only, however for the unregistered ones, we would like to show an alternative short submission form. how would we do that?

Afficher le commentaire · Publication le 18 févr. 2021 · Yuliia Support Team Lead

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Yuliia Support Team Lead a ajouté un commentaire,

CommentaireExplore recipes

Hey,

I am looking for a way to build a report on tickets, which had only 1 interaction with the customer (1 public comment) and the rest of the cases (>1 public interaction). Is there a way to do it in explore?

Afficher le commentaire · Publication le 12 janv. 2021 · Yuliia Support Team Lead

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