Matthias Miltenberger
Optimization Support Manager at Gurobi
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Activité totale140
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Votes84
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Commentaires
Activité récente par Matthias Miltenberger-
Not being able to copy-paste correct Markdown snippets is a major issue. We have defined many custom snippets that are not working correctly anymore due to this bug. No one needs this live preview ...
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It is very unclear how to implement this feature in the current version of Zendesk. Dear Zendesk mods, could you please add a link to instructions on how to automatically add CCs to a ticket based ...
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In case it's too complicated to fix the formatting, can you please just change the default to NOT show the signature? This is very irritating and especially when writing another comment to a side c...
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This is also discussed in Markdown for customers (zendesk.com).
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It works here: Why can't it work in tickets?
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If only there was a popular and industry-standard method of defining tables, like Markdown syntax... Please excuse my cynicism but (fully) supporting and embracing Markdown everywhere across the Ze...
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Adding jQuery did the trick! Thanks, Ryan!
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We have been using highlight.js quite successfully in the past for our community, the guide, and ticket comments, but since upgrading the Zendesk theme to v2, the highlighting stopped working. This...
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Hi DJ, You can disable voting on community posts by commenting out the respective part in the HBS file article_page.hbs: <!-- Disable article voting {{#with article}} <div c...
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It is very irritating that there are only four different status labels and no option to change the color nor the title. We used to hack in different titles but since our upgrade to Zendesk v2 this ...