Matthias Miltenberger
Optimization Support Manager at Gurobi
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Activité totale129
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Dernière activité
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Commentaires
Activité récente par Matthias Miltenberger-
This would be very helpful and could increase user acceptance of the forum. People don't want to be treated like newcomers when they have been community members for a longer time. At the same time,...
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Thanks for making this change! A better way of handling this would have been to include a new configuration option so people can choose which view they prefer.
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This is unacceptable. You are planning to "roll out" the change already in one month, giving your customers very little time to appropriately react. This is a massive regression and will most likel...
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Content tags are pretty cool but we stumbled upon a small issue that could be addressed: The list of possible tags to select from only shows the first 20 entries and it is not clear that there are ...
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This is definitely a welcome improvement!
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Properly working links would make the bot way more useful.
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To add some more info about this topic: It is easy to support LaTeX formatting for pretty math notation in Gather and Guide by just adding this line to the document_head.hbs file to activate MathJ...
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Thanks, Dave! Please, feel free to suggest a better solution to update CCs on a ticket based on some condition. I don't exactly like my solution - it just appeared to be the only feasible way to im...
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Hey Brett! The solution is already here in this post. Everyone looking for how to add CCs to a ticket automatically will be able to find this. Maybe you can turn this into a proper guide article in...
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We figured out a way to add CCs to a ticket based on conditions defined in a trigger. First, you need to set up a webhook with the endpoint https://<company-name>.zendesk.com/api/v2/tickets/{{ticke...