Julian Morsing

1. Communauté
2. Feedback - Ticketing System (Support)
3. Reporting - Skipped tickets within the "play-mode"

Hi Nicole,   We have 16 employees with Zendesk, at we have had problems with skipping mails. If the employee got a difficult mail, they would skip it. Therefore we wanted to make a report of skippe...

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• Julian Morsing
• Création 26 mars 2019 08:31
• 4 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Preserve Group and Assignee for user-generated follow-up tickets

+1

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• Julian Morsing
• Création 22 mars 2019 07:57
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Reporting - Skipped tickets within the "play-mode"

We need this feature asap

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• Julian Morsing
• Création 20 mars 2019 08:59
• 2 votes