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Austin
Adhésion le 16 avr. 2021
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Dernière activité le 27 oct. 2021
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Dernière activité effectuée par Austin
Austin a ajouté un commentaire,
Thanks Brett, that's answers my question. It would be nice if Slack can pick up the "@name" in the text block so that I can create 1 Channel and invite all other Agents. ie - Agents will be notifiied when their @name is mentioned.
Due to this limitation, each Agent will need their own Channel to ensure that they only receive what's relevant to them.
Thank you for the response!
Afficher le commentaire · Publication le 26 mars 2020 · Austin
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Austin a ajouté un commentaire,
Hi, I have everything working; however, I want to receive a notification from slack (red 🔴) when @myname is mentioned. Currently, it's not doing this. Is this something that can be changed in Zendesk, or Slack? Thanks.
Afficher le commentaire · Publication le 09 mars 2020 · Austin
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