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Theresa Ilijevich

Adhésion le 16 avr. 2021

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Dernière activité le 27 oct. 2021

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Theresa Ilijevich a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Hi Jessie - thanks so much for replying in.  We did take a look at Wes's solution but to be honest is a bit over our non-IT heads.  We are looking at just attaching the document rather than embedding,  

Afficher le commentaire · Publication le 09 mai 2018 · Theresa Ilijevich

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Theresa Ilijevich a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

 

Hi All - Im looking to upload a PDF as well in an article....specifically an owners manual for customer to access.  Any tips or further enhancement on this subject?

Afficher le commentaire · Publication le 02 mai 2018 · Theresa Ilijevich

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Theresa Ilijevich a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

+1 desktop notifications for agents when a new ticket is created.  Trigger email is flooding inbox and not necessary since the team is working directly in the Support dashboard.  Help! 

Afficher le commentaire · Publication le 07 mars 2018 · Theresa Ilijevich

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